The TurfMasters "Quality C.A.R.E."
Pledge
Today there is a growing difference between lawn care enterprises.
They run the gamut from large mega-corporations down to the one-man,
a truck and a garage outfit. TurfMasters is a family oriented business,
locally owned and operated, serving Connecticut. Our main office is
located in Wallingford, at
63 N. Plains Industrial Road.
Green is our passion, our livelihood — we care about the results
we deliver and we care about our client's level of satisfaction.
Getting the best value in lawn care means for the customer to be able
to enjoy their lawn, without hassle or aggravation. Here then is our
"Quality C.A.R.E." Pledge:
Quality |
We will use only the
finest golf course-quality products available, applied using the
latest in turf management technology and techniques. Attention to
detail when servicing your property will be a TurfMasters hallmark. |
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Credible |
All team members will conduct themselves
with honesty and integrity. Our state certified team members will
be well trained in agronomics, pesticide safety and customer service
while acting in a professional manner at all times. |
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Accessible |
Team members will be available
to promptly assist you should you have questions or concerns. We
will strive to educate and advise you through communications on
your property at the time of service, with phone consultations and
detailed notes on invoices, along with a comprehensive web site. |
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Reliable
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Our uniformed Turf Technicians
will perform regularly scheduled services in a timely fashion according
to your specific turf program. We will be quick to respond to service
calls, considering them as opportunities for us to display our eagerness
to satisfy you. |
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Empathetic
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TurfMasters understands every client
is unique and must be treated individually, one client at a time.
Our customer service philosophy will be based on the recognition
that a partnership approach must be nurtured and developed through
personal attention. |
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